This website is owned and operated by Cano Healthcare Ltd.

Our privacy policy aims to be transparent. Below we explain what data we collect from you, how we use it, and how we keep it secure.

Cano Healthcare Ltd is committed to safeguarding and preserving your privacy when visiting our website or communicating electronically with us. You can be assured that any information you provide will only be used in accordance with this privacy statement.

This Privacy Policy, together with our website Terms of Use, explains how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may update this Policy from time to time, so please review it regularly.

Information We Collect
We collect information about you when you:
•    Register or create an account with us
•    Purchase our products or services
•    Provide feedback or participate in promotions or surveys
•    Contact us via email, phone, or through our website

We may also automatically collect information as you browse our website, including:
•    Details of your visits such as pages viewed, time spent, and the resources accessed (e.g. traffic data, location data, and other communication data)
•    Information provided voluntarily by you, such as when you sign up for a newsletter or request product information

Use of Your Information
The information we collect and store relating to you is essential to ensure we can provide you with the best possible service. We only collect data that is relevant to our communication with you or that helps us improve our website and services.

We may use your information for the following purposes:
•    To provide you with information about our products or services that you request
•    To fulfil contractual obligations, such as processing and delivering your orders
•    To notify you about changes to our website, services, or policies
•    To improve our website and customer experience
•    To contact you following a purchase, where we have a legitimate interest to do so, about relevant updates or offers

Unless you have provided explicit consent, we will store but not use your information for marketing purposes.

Use of Cookies
Our website uses cookies to improve your browsing experience and gather statistical information about site usage.
Cookies are small files placed on your computer’s hard drive that help us analyse web traffic and enhance functionality. Cookies do not identify you personally.
You can choose to disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain areas of our website.
For more information about cookies, please visit: www.aboutcookies.org

Abandoned Cart Disclosure
Our website uses cookies to help track items added to your shopping cart, including when a cart is abandoned. This information may be used to send reminder messages via email or SMS, where consent has been provided.

Storing Your Personal Data
By submitting your personal data, you agree to its storage and processing in accordance with this Privacy Policy.

We take all reasonable steps to ensure your data is treated securely. All data is stored on secure servers, and any payment transactions are encrypted for your protection.

Disclosing Your Information
We do not sell or rent your personal information. However, we may share it in the following limited circumstances:
•    With subsidiaries, holding companies, or trusted partners assisting in our operations
•    If we sell part or all of our business or assets to a third party
•    Where we are legally required to disclose information
•    To assist in fraud prevention or credit risk reduction
We will never share your personal data with third parties for marketing purposes without your explicit consent.

Third-Party Links
Our website may contain links to third-party websites. These sites are not governed by this Privacy Policy, and we encourage you to review their own privacy policies before providing personal information.

Access to Information
Under the UK GDPR, you have the right to access, correct, or delete the personal data we hold about you.
Requests for access are free of charge, and we will respond within 30 days.
To make such a request, please contact us using the details below.

Google Analytics
We use Google Analytics to collect anonymous information about how visitors use our website. This helps us analyse website traffic and improve our services.
The data collected by Google is anonymised and may be stored on servers in the United States. Google complies with UK and EU data protection requirements through approved frameworks ensuring adequate data protection.